It’s rare to meet a designer that doesn’t take pride in their work. After all, we are creatives and it’s what we love to do. Although design is teachable, there is a bit of natural skill and talent that comes into play, making it easy to take feedback personally.

很少見到對自己的工作不感到驕傲的設計師。 畢竟，我們是創新者，這是我們喜歡做的事情。 盡管設計是可以教授的，但還是會發揮一些天生的技巧和才能，從而使個人反饋變得容易。

Outside of design principles and heuristics, much of design can be considered subjective, making it easy for people of any background and skill level to weigh in on design decisions and make suggestions.

除了設計原則和啟發式方法外，許多設計都可以被認為是主觀的，這使任何背景和技能水平的人都可以輕松地權衡設計決策和提出建議。

But there is one thing I always try to remember when it comes to design critiques, and really any part of being critiqued. It’s part of life, and it’s the only way to improve.

但是，當涉及到設計評論時，我總是會嘗試記住一件事，而且實際上是被批評的任何部分。 這是生活的一部分，也是改善的唯一途徑。

“Constantly seek criticism. A well thought out critique of what you’re doing is as valuable as gold.”

“不斷尋求批評。 經過深思熟慮的批評對您的所作所為與黃金一樣寶貴。”

— Elon Musk

—伊隆·馬斯克(Elon Musk)

If no one had the courage to tell you where you went wrong, you would continue on in life assuming everything you did was correct, only to find that you are getting nowhere.

如果沒有人敢于告訴你哪里出了問題，你會繼續生活，假設所做的一切都是正確的，只會發現自己無處可去。

It’s the same in our design careers. Think about the last time someone critiqued your design and maybe gave you feedback that either you didn’t agree with or maybe it seemed a little bit harsh.

在我們的設計生涯中是一樣的。 想想最后一次有人批評您的設計，并可能給您反饋您不同意或者看起來有點苛刻的反饋。

In the end, were you able to bring the design to a higher level of polish due to their feedback? What would have happened if they had said nothing? Feedback is a positive thing, and although not easy, we need to start thinking of it that way as designers.

最后，由于他們的反饋，您是否能夠將設計提高到更高的水平？ 如果他們什么也沒說，會發生什么？ 反饋是一件積極的事情，盡管不容易，但我們需要以設計師的方式開始思考它。

Welcoming design critiques can honestly be one of the hardest parts about being a designer and it’s something even I struggle with to this day.

老實說，歡迎設計批評可能是成為設計師最困難的部分之一，即使是我今天也一直在為此奮斗。

But there are ways you can practice more confidently accepting design feedback, both internally (don’t be so hard on yourself) and externally towards your clients, colleagues, and stakeholders.

但是，您可以通過多種方式更自信地在內部(不要太在意自己)和從外部對客戶，同事和利益相關者進行實踐，以接受設計反饋。

So here are some tips that have personally helped me to more gracefully receive design feedback.

因此，這里有一些技巧可以幫助我更加優雅地收到設計反饋。

經常及早尋求反饋 (Ask for feedback early and often)

Two heads are better than one. I don’t care who you are, how long you’ve been a designer or the big names you may have designed for, everyone needs a second set of eyes on their work.

三個臭皮匠頂個諸葛亮。 我不在乎您是誰，您擔任設計師已經有多長時間或可能為誰設計的知名人士， 每個人都需要重新審視自己的工作。

Get in the habit of asking colleagues and stakeholders for feedback before you get too far in the design. Once you get too far in the design process, it’s easy to get attached to your design and idea.

在設計之前，先養成要求同事和利益相關者反饋的習慣。 一旦您在設計過程中走得太遠，就很容易迷上您的設計和想法。

The sooner you ask for feedback, the more likely you are to accept that feedback well and apply it to your design because asking early and often will decrease the number of changes you need to make all at once.

您要求反饋的越早，就越有可能很好地接受該反饋并將其應用于您的設計，因為提早提出并常常會減少一次完成全部更改所需的數量。

The more you ask for feedback, the easier it becomes to accept it and welcome it into your design process.

您要求的反饋越多，就越容易接受并歡迎您進入設計過程。

要求被推出您的舒適區 (Ask to be pushed out of your comfort zone)

You would think you’d have to be crazy to specifically ask to be pushed out of your comfort zone, but I’m telling you it’s extremely helpful in the long run.

您會認為必須瘋狂地要求將自己從舒適區中拉出來，但從長遠來看，這對您很有幫助。

Ask your manager to consistently push you to share your work. My first boss always threw me out of my comfort zone at the last minute, and at the time it was somewhat challenging, but I would be so proud of myself after each time I presented my work or overcame a situation that I was nervous about.

要求您的經理不斷推動您分享您的工作。 我的第一任老板總是在最后一刻把我趕出自己的舒適區，這在當時頗具挑戰性，但是每次我提出自己的工作或克服我擔心的情況后，我都會為自己感到驕傲。

“A comfort zone is a beautiful place, but nothing ever grows there.”

“舒適地帶是一個美麗的地方，但是那里什么也沒有生長。”

— John Assaraf

—約翰·阿薩拉夫(John Assaraf)

Practice may not make perfect in this situation but it sure does make things a lot easier.

在這種情況下，實踐可能并不完美，但確實可以使事情變得容易得多。

Getting into the habit of presenting your work, even when you aren’t necessarily ready to, is an important part of normalizing your acceptance to feedback.

即使您不一定準備好要養成呈現自己的作品的習慣，也是規范您對反饋的接受的重要組成部分。

將您的同事視為您的客戶 (View your colleagues as your clients)

Start viewing your colleagues as your clients (not users). If you view your colleagues as clients, you are more likely to truly listen to what it is they have to say about your design and respond in a more professional way.

開始將您的同事視為您的客戶(而非用戶)。 如果您將同事視為客戶，則您更有可能真正聽取他們對您的設計所說的話，并以更專業的方式做出回應。

After all, when you work as a designer that’s part of a team, it is important that you consider all ideas, and then, as the expert, make an informed decision.

畢竟，當您是團隊中的設計師時，重要的是要考慮所有想法，然后作為專家做出明智的決定。

In my full-time job, there are a lot of internal and external stakeholders when it comes to design. Not only do we have our managers and clients, but we also have salespeople who have expectations as to what they are trying to pitch to those clients.

在我的全職工作中，在設計方面有很多內部和外部利益相關者。 我們不僅擁有我們的經理和客戶，而且還有一些銷售人員，他們對他們向這些客戶宣傳的產品抱有期望。

It’s important to listen to any and all feedback from all sides because everyone wears a different hat when it comes to developing the perfect solution for the client, customer, or user.

傾聽各方的反饋很重要，因為在為客戶，客戶或用戶開發完美解決方案時，每個人都戴著不同的帽子。

As a UX designer, you are the expert when it comes to the user, their needs, and UX best practices, but it doesn’t mean you know everything or that you’ve thought of every idea possible.

作為UX設計師，您在涉及用戶，他們的需求和UX最佳實踐方面是專家。但這并不意味著您了解所有知識或已經想到了所有可能的想法。

首先顯示您的數據 (Present your data first)

When you are preparing to present your work, always present your work with data prior to sharing the designs if possible. Data is hard to argue with, so if you are feeling challenged to make a change that goes against the research you did, showing data upfront can help you to avoid these types of situations.

當您準備展示您的作品時，請盡可能在共享設計之前向您的作品展示數據。 數據很難爭論，因此，如果您面臨著做出與您所做的研究相悖的更改的挑戰，那么提前顯示數據可以幫助您避免此類情況。

This is one of the main points I wanted to get across in writing this, and if there is only one thing you take from this article please let it be this:

這是我在撰寫本文時要講的要點之一，如果您從本文中僅獲得一件事，請做到這一點：

There is a huge difference between defending your design and being defensive. Always be sure it’s the former.

捍衛您的設計與防御之間存在巨大差異。 始終確保它是前者。

When I first transitioned to UX from being a graphic designer my eyes were opened to a whole new world. A world where design is less subjective because not only are there best practices in UX, but data-backed design decisions.

當我第一次從平面設計師過渡到UX時，我的眼睛打開了一個全新的世界。 在設計主觀性較弱的世界中，不僅有UX中的最佳實踐，而且有數據支持的設計決策。

Presenting an idea that follows after data is really hard to argue with. From there, if you continue to get negative feedback on your designs, you can always user test to validate that feedback as well. That’s the beauty of User Experience.

很難在數據之后提出一個想法。 從那里開始，如果您繼續收到有關設計的負面反饋，則始終可以通過用戶測試來驗證該反饋。 那就是用戶體驗的美。

弄清反饋背后的原因 (Clarify the why behind the feedback)

Clarify the why around the feedback you get. It becomes so easy to take criticism of our work personally when someone simply says something like “It doesn’t flow well” or “The image doesn’t feel right.”

弄清您得到反饋的原因。 當有人簡單地說“它流動不佳”或“圖像感覺不正確”之類的東西時，親自批評我們的工作變得如此容易。

It’s really important to try and uncover the why in this type of feedback because then you can really determine where you went wrong, how to fix it, and how to avoid that type of mistake in the future.

嘗試找出此類反饋的原因非常重要，因為這樣您才能真正確定出錯的位置，解決方法以及以后如何避免這種類型的錯誤。

Doing this also ensures that your colleagues are actually giving you constructive feedback, rather than just being picky, or only saying something to feel like they contributed.

這樣做還可以確保您的同事實際上在向您提供建設性的反饋，而不僅僅是挑剔，或者只是說出自己覺得自己有所貢獻的意思。

Sometimes it’s intuition, but usually if after some thought a person can’t explain why they gave you the feedback they did, it may not need to be one of the pieces of feedback you prioritize.

有時這是直覺，但通常如果經過一番思考后一個人無法解釋為什么他們會向您提供反饋，那么它不一定是您優先考慮的反饋之一。

不要帶任何私人物品 (Don’t take anything personally)

Do not take feedback personally, the only way you can possibly improve is to let people show you where you lack. This is the case in anything you do. It’s a hard pill to swallow, but it’s the honest truth.

不要親自收集反饋，您唯一可以改進的方法就是讓人們向您展示您的不足。 您所做的任何事情都是如此。 這是一劑難以下咽的藥，但這是誠實的事實。

Your first idea is rarely ever your best idea, your first wireframe sketch may not be the best solution. It’s called a design process for a reason and no one expects you to be perfect.

您的第一個想法很少是您的最佳想法，您的第一個線框草圖可能不是最佳解決方案。 它被稱為設計過程是有原因的，沒有人期望您是完美的。

“Creativity is allowing yourself to make mistakes. Design is knowing which ones to keep.”

“創造力讓自己犯錯。 設計人員知道要保留哪些。”

— Scott Adams

—斯科特·亞當斯

If you think of it this way, it becomes easier to accept feedback and criticism, because you have the attitude that you know it’s only going to help you advance in your career and give your users a better product.

如果您以這種方式考慮，則更容易接受反饋和批評，因為您的態度是，這只會幫助您職業發展并為用戶提供更好的產品。

There will never be a time in your career that you will stop being critiqued or corrected, so it’s really something that you need to be okay with and invite into your daily routine.

在您的職業生涯中，永遠不會有任何時候會停止受到批評或糾正，因此確實需要您接受并邀請您參加日常工作。

The more you suffer from feedback the less likely you are to use it to make your skills and designs better.

您遭受的反饋越多，您使用它來改善自己的技能和設計的可能性就越小。

No one expects designers to know everything and always be right, a truly great designer is a working member of the team that leverages feedback, ideas, research, and best practices to create amazing experiences.

沒有人期望設計師知道所有事情并永遠是對的，真正出色的設計師是團隊的工作成員，可以利用反饋，想法，研究和最佳實踐來創造令人驚奇的體驗。

Mallory Kim is a Senior UX Designer, UX Mentor, and a Top Writer in Design on Medium. Mallory is on Facebook and Instagram and would love to connect or chat!

Mallory Kim是一位高級 UX設計師 ， UX導師以及“中等”設計方面的頂級作家 。 Mallory在Facebook和Instagram上，并且希望聯系或聊天！