In the pursuit of providing great user experiences, it’s imperative that digital products are evaluated. A

為了提供出色的用戶體驗，必須對數字產品進行評估。 一個

heuristic evaluation is essential to delivering great user experiences. In order to identify issues within a digital product, many usability experts adhere to 啟發式評估對于提供出色的用戶體驗至關重要。 為了識別數字產品中的問題，許多可用性專家都遵循Jakob Nielsen’s 10 general principles for interaction design. This article will focus on the second one of these principles which is Match Between the System and the Real World. If you missed the first one, Jakob Nielsen的10個交互設計通用原則 。 本文將重點討論這些原則中的第二個原則，即系統與現實世界之間的匹配。 如果您錯過了第一個， click here.請單擊此處 。

Principle #2: Match Between the System and the Real World

原則2：系統與現實世界之間的匹配

“Systems should speak the users’ language with familiar words, phrases, and concepts rather than system-oriented terms. Interfaces that follow real-world conventions and make information appear in a natural and logical order demonstrate empathy and acknowledgement for users.”

“系統應該使用熟悉的單詞，短語和概念而不是面向系統的術語來講用戶的語言。 遵循現實世界慣例并使信息以自然和邏輯順序顯示的界面向用戶展示了同理心和認可。”

A product’s design should use simple everyday language and recognizable elements because this is very reassuring to users. Specialized lingo and obscure icons alienate users and discourage their use of a product.

產品的設計應使用簡單的日常用語和可識別的元素，因為這會使用戶放心。 專門的用語和晦澀的圖標使用戶疏遠，并阻止他們使用產品。

Unless the product is aimed at a technical crowd, ideas should be communicated to the user using non-technical terms.

除非產品面向技術人群，否則應使用非技術術語向用戶傳達想法。

Sticking to more traditional wording on website navigation improves usability. Words and phrases that are already familiar to users instill a sense of understanding and confidence in a product. Jargon like spavings and blogroll on the Budgets are Sexy website, for example, can be confusing to the reader and should be avoided.

在網站導航上使用更傳統的措詞可以提高可用性。 用戶已經熟悉的單詞和短語會灌輸對產品的理解和信心。 行話喜歡上了spavings和博客鏈接 預算是性感的網站，例如，可以迷惑讀者，應該避免。

Visual elements in design should also meet real world expectations. Users associate certain colors with specific meanings. For example the color red is typically associated with a warning or error; whereas, green is associated with passing, or correctness. The learning platform Canvas does not give the user a automatic and clear understanding that an assignment is complete. A checkmark is a positive indicator for this action; however, the color red makes the user second guess if the the assignment is complete as red creates a warning feeling. This could easily be resolved by changing the circled check mark to green instead which would give the user a feeling of confidence of completion.

設計中的視覺元素也應符合現實世界的期望。 用戶將某些顏色與特定含義相關聯。 例如，紅色通常與警告或錯誤相關； 而綠色與通過或正確性相關。 學習平臺Canvas不能使用戶自動而清楚地了解作業已完成。 復選標記是此操作的積極指標； 但是，紅色使用戶第二次猜測分配是否完成，因為紅色會產生警告感。 可以通過將帶圓圈的復選標記更改為綠色來輕松解決此問題，這將使用戶有完成信心。

Users also create mental models or interpretations for the meaning or functionality of digital elements based on their past involvement with objects in their physical world. For example, popular icons like a phone, camera, or clock are easily identifiable and convey their purpose clearly to the user.

用戶還根據過去對物理世界中對象的參與，為數字元素的含義或功能創建思維模型或解釋。 例如，容易識別諸如電話，照相機或時鐘之類的流行圖標，并將其目的清楚地傳達給用戶。

As can be seen, when the second usability heuristic is applied to language, visuals, and interactive design elements, it helps to display empathy to the user and make them feel like they matter. This principle works by instilling feelings of familiarity and trust in a product. It facilitates a true Match Between the System and the Real World.

可以看出，將第二種可用性啟發式方法應用于語言，視覺效果和交互式設計元素時，它有助于向用戶顯示同理心并使他們覺得自己很重要。 該原理通過灌輸對產品的熟悉感和信任感而起作用。 它促進了系統與現實世界之間的真正匹配。

Thanks for reading! I would love to hear your ideas and thoughts about this topic in the comments.

謝謝閱讀！ 我很樂意在評論中聽到您對這個主題的想法和想法。