遠程辦公招聘_招聘遠程人才時要尋找的5種技能

遠程辦公招聘

Remote work is a fast emerging segment of the labor market. How to embrace this shift as an employer - and find, recruit, and empower remote staff - is a question many companies and hiring managers are grappling with.

遠程工作是勞動力市場中快速崛起的部分。如何以雇主的身份接受這種轉變，以及尋找，招募和賦予遠程員工權力，這是許多公司和招聘經理正在努力解決的問題。

I have hired staff that works remotely. I have been hired to work remotely. In both situations I have learned lessons along the way. I want to share these lessons with you.

我已經雇用了遠程工作的人員。我被錄用到遠程工作。在這兩種情況下，我都學到了教訓。我想與您分享這些課程。

Perhaps you are tasked with attracting remote talent. Maybe you are the talent. In either case, remote work requires a deliberate recruiting framework as the types of skills that remote workers need to succeed are slightly different than those skills needed to thrive in a traditional workplace environment.

也許您的任務是吸引遠程人才。也許你是才華。在這兩種情況下，遠程工作都需要精心設計的招聘框架，因為遠程工作者成功所需的技能類型與在傳統工作場所環境中蓬勃發展所需的技能略有不同。

First, some relevant context: I have over a decade of startup and large tech work experience and have worked from home in various capacities - as an individual contributor, company founder, and general manager.

首先，是一些相關的背景知識：我擁有超過十年的創業和大型技術工作經驗，并且以個人身份在公司工作，無論是個人貢獻者，公司創始人還是總經理。

I have also conducted scores of remote interviews, extended offer letters to remote staff, and helped employees onboard who will work from their homes.

我還進行了數十次遠程面試，向遠程員工提供了錄取通知，并幫助將在家工作的船上員工。

When hiring remote workers, I look for robust interpersonal and communication skills. Oftentimes remote work requires a person to demonstrate additional maturity and focus. They need to spend their time and the company’s resources well, with limited daily guidance. From my experience remote workers who excel have high intrinsic motivation and are self-starters.

雇用遠程工作者時，我會尋找強大的人際交往和溝通技巧。通常，遠程工作需要一個人表現出額外的成熟度和專注力。他們需要在有限的每日指導下花費時間和公司資源。根據我的經驗，出色的遠程工作者具有很高的內在動力，并且能自我激勵。

遠程工作者應該具備的5種技能-以及如何找到它們 (5 skills remote workers should have - and how to find them)

The following framework can help you probe for behaviors that you may want your staff to possess and will enable you to more analytically recruit and evaluate talent.

以下框架可以幫助您探究您的員工可能希望擁有的行為，并使您能夠更具分析性地招募和評估人才。

This framework is useful for candidates who want to prepare for remote job interviews or think holistically about skills to develop further when seeking remote work.

對于希望準備進行遠程工作面試或從整體上考慮在尋求遠程工作時進一步發展的技能的候選人，該框架非常有用。

High performing remote workers demonstrate a:

高效能的遠程工作者演示了：

Bias towards action,
偏向行動，
Strong emotional maturity,
強烈的情感成熟度，
Track record of driving projects or objectives to successful conclusions,
跟蹤驅動項目或目標以取得成功結論的記錄，
Communication cadence that prioritizes that the right things get done,
交流節奏優先完成正確的事情，
Persuasive advocacy when working with internal and external stakeholders.
與內部和外部利益相關者合作時具有說服力的倡導。

If you value these attributes here are questions you can ask to better understand a candidate’s skill set.

如果您重視這些屬性，可以提出以下問題，以更好地了解候選人的技能。

如何確認對行動的偏見 (How to confirm a bias towards action)

Consider asking: explain a time when you have gone above and beyond expectations to solve a problem. How did you identify the problem? What was the outcome?

考慮問：解釋您超出期望的時間來解決問題的時間。您是如何發現問題的？結果是什么？

These answers can provide great insights into how deeply the candidate has thought about past problems and how they might solve issues that arise in the future.

這些答案可以為候選人對過去問題的思考深度以及他們如何解決未來出現的問題提供深刻的見解。

I value diversity in thought, experience, and background. The beauty of showing a bias towards action is that such a mindset can shine through in a large array of activities.

我重視思想，經驗和背景的多樣性。表現出對行動的偏見的美妙之處在于，這種思維方式可以在各種各樣的活動中大放異彩。

A bias towards action need not be demonstrated just by work examples, though it can be. I once interviewed a candidate who showed a bias towards action by taking care of her sibling when her parents were unable to do so. Another candidate showed a bias towards action by suggesting solutions to a client’s operational problem which helped secure a new contract.

盡管可以做到，但行動舉止并不僅僅通過工作實例就可以證明。我曾經采訪過一位候選人，她的父母無法做到這一點時，她通過照顧她的兄弟姐妹表現出對行動的偏見。另一位候選人通過建議解決客戶運營問題的解決方案而表現出對行動的偏見，這有助于獲得新合同。

如何確認解決歧義情況的能力 (How to confirm ability to resolve ambiguous situations)

At times working from home can be isolating and force staff to solve complex problems with limited managerial guidance.

有時，在家工作可能會與外界隔離，迫使員工在有限的管理指導下解決復雜的問題。

If you want staff that can escalate work appropriately and have the self-awareness to resolve high-ambiguity situations, consider asking: What’s something you’ve achieved that you’re most proud of and why? When were you last frustrated by work, and how did you handle it? What is one thing you would like to change about your current company or role? How has our interview process been so far?

如果您希望員工能夠逐步升級并具有解決高歧義情況的自我意識，請考慮提出以下問題：您最驕傲的成就是什么？為什么？您上一次對工作感到沮喪是什么，如何處理？您要更改當前公司或職位的一件事是什么？到目前為止，我們的采訪過程如何？

These questions probe for self-awareness. Being self-aware helps a person make informed decisions.

這些問題探討自我意識。自我意識有助于一個人做出明智的決定。

如何確認擁有項目所有權的能力 (How to confirm ability to take ownership of projects)

The social and technological foundation of collaboration has gotten incredibly good over the last decade as a result of new digital technologies and communication tools.

在過去的十年中，由于新的數字技術和通信工具的出現，合作的社會和技術基礎變得非常好。

Yet remote work still necessitates that an individual drives projects or objectives to successful conclusions and takes full ownership of processes, tasks, and responsibilities.

然而，遠程工作仍然需要個人推動項目或目標以成功完成結論，并完全擁有流程，任務和職責的所有權。

To probe for these skills, consider asking: When did you exceed your management’s expectations? What happened, and why? How have you demonstrated thought leadership or engaged in projects that added value to your clients or internal stakeholders?

要探索這些技能，請考慮詢問：您何時超出了管理層的期望？發生了什么，為什么？您如何表現出思想上的領導才能或參與可為客戶或內部利益相關者增加價值的項目？

如何確認優秀的溝通技巧 (How to confirm excellent communication skills)

Remote workers - more so than traditional office workers - need to communicate priorities that ensure the right things are getting done because informal conversations and water-cooler chats are less frequent.

遠程工作者(比傳統的辦公室工作者更是如此)需要傳達優先級，以確保完成正確的事情，因為非正式對話和飲水機聊天的頻率較低。

Workers add value by understanding the cadence and frequency of written and verbal communication. As many Freecoders know, an engineer writes and submits code digitally. A reviewer simply needs to have access to the same Pull Request. So it is up to the remote worker to provide clarity and content since they are unable to showcase their whiteboard.

工人通過了解書面和口頭交流的節奏和頻率來增加價值。許多Freecoder都知道，工程師以數字方式編寫和提交代碼。審閱者僅需要訪問相同的“拉取請求”。因此，由于遠程工作者無法展示白板，因此必須由遠程工作者提供清晰度和內容。

Consider asking: What would your colleagues say is your strongest communication skill? How would you go about simplifying a complex issue in order to explain it to a client or colleague? How would you persuade someone to see things your way? Why?

考慮問：您的同事會說什么是您最強的溝通能力？您將如何簡化一個復雜的問題以便向客戶或同事解釋？您如何說服某人以自己的方式看待事物？為什么？

如何確認建立關系的技巧 (How to confirm relationship building skills)

You will likely want your remote staff to advocate for and positively represent your team and business when working with internal and external stakeholders.

您可能希望遠程員工在與內部和外部利益相關者合作時倡導并積極代表您的團隊和業務。

I ask: share an experience in which you successfully advocated for a client to resolve a crisis? What would you have done differently in hindsight? Please share with me an example of how you helped coach or mentor someone. What improvements did you see in the person's knowledge or skills?

我想問：分享您成功倡導客戶解決危機的經驗嗎？事后看來，您會做些什么？請與我分享一個示例，說明您如何幫助某人或指導某人。您看到此人的知識或技能有哪些改善？

關于遠程工作的最終想法 (Final thoughts on remote work)

Like other sustained market shifts (i.e. the personal computer revolution), remote work is going to define how many of us, our firms, and our colleagues will work.

像其他持續的市場變化(例如，個人計算機革命)一樣，遠程工作將定義我們，我們的公司和我們的同事中有多少人將工作。

Before hiring staff you need a pipeline of candidates. Before that, you need to know what skills prospective candidates must possess to thrive in your firm. Only you will know what you need from new hires. In general it’s a good idea to understand candidates and their business fit.

在雇用員工之前，您需要一個人才管道。在此之前，您需要知道潛在候選人必須具備哪些技能才能在您的公司中蓬勃發展。只有您會知道新員工的需求。通常，了解候選人及其業務適合度是一個好主意。

Be open to candidates and answers that are diverse and varied – value can be demonstrated in many different ways.

對候選人和答案持開放態度 - 可以通過許多不同的方式來證明價值。

If you use these questions as a guide and let yourself be open to new responses that demonstrate potential impact, you likely will acquire some very strong talent that will add value in the short and long term.

如果您將這些問題用作指導，并讓自己對顯示出潛在影響的新React持開放態度，則您可能會獲得一些非常有才能的人才，這些人才將在短期和長期內增加價值。

Thanks for reading. I am following the key learnings outlined here to launch a Work From Home venture that makes working from home more enjoyable and productive for all: Work From Home Adviser. If you’re interested in connecting you can reach me there.

謝謝閱讀。 我正在遵循此處概述的主要學習內容，以開展“在家工作”企業，這使所有人的在家工作都變得更加愉快和高效： “在家工作顧問” 。 如果您有興趣連接，可以在那里與我聯系。