bpo是什么意思

BPO：業務流程外包 (BPO: Business Process Outsourcing)

BPO is an abbreviation of Business process outsourcing. It is a convention of a company to another company which is an external provider of services or business operations processes. It enables companies to outsource non-core responsibilities because it is used in a reduction in expenses computing methods, especially in businesses.

BPO是業務流程外包的縮寫 。 這是一家公司與另一家公司的約定，另一家公司是服務或業務運營流程的外部提供者。 它使公司能夠將非核心職責外包，因為它用于減少費用計算方法，尤其是在企業中。

Business process outsourcing may comprise manufacturing or back-office tasks such as accounting, data entry, and human resources. It also comprises front-end services like customer care and technical support.

業務流程外包可能包括制造或后臺任務，例如會計，數據錄入和人力資源。 它還包括諸如客戶服務和技術支持之類的前端服務。

As a consequence, BPO services categories can be classified into back-office outsourcing and front office outsourcing.

因此， BPO服務類別可以分為后臺外包和前臺外包。

In the outsourcing sector in India, around 2.8 million people work. Annual income revenues are around $11 billion, around 1% of GDP. In India, around 2.5 million people graduate every year. Remunerations are getting higher by 10–15 percent as a consequence of expertise and skill deficiency. The international BPO Industry is estimated to be worth a value of 120–150 billion dollars; of this, the offshore BPO is estimated to be some value of US$11.4 billion.

在印度的外包領域，約有280萬人在工作。 年收入收入約為110億美元，約占GDP的1％。 在印度，每年約有250萬人畢業。 由于專業知識和技能不足，薪酬增長了10-15％。 據估計，國際BPO行業的價值為1,200到1,500億美元。 其中，離岸業務流程外包的價值估計為114億美元。

Image source: http://infosoftlabs.in/history-of-business-process-outsourcing-in-india/

圖片來源：http://infosoftlabs.in/history-of-business-process-outsourcing-in-india/

BPO服務 (BPO Services)

Following mentioned below are the three given services of BPO,

以下是BPO提供的三種服務：

• Onshore outsourcing: It is also recognized as domestic outsourcing. It alludes to acquiring BPO services from some other service provider company within the same country.

  在岸外包 ：也被認為是國內外包。 它暗示要從同一國家的其他服務提供商公司那里獲取BPO服務。

• Nearshore outsourcing: It alludes to acquiring BPO services from some other service provider company in the neighboring countries.

  近岸外包 ：它暗示要從鄰國的其他服務提供商公司獲取BPO服務。

• Offshore outsourcing: It alludes to acquiring BPO services from an external service provider organization or company in another country apart from the neighboring countries.

  離岸外包 ：它暗示從鄰近國家/地區的另一個國家的外部服務提供商組織或公司獲取BPO服務。

需要外包 (Need of outsourcing)

The foremost and the most significant cause for which outsourcing is put into service is a noteworthy and enormous cost diminution. It diminishes the cost of the everyday tasks that a company or organization requires.

外包服務的首要和最重要的原因是值得注意的和巨大的成本縮減。 它減少了公司或組織所需的日常任務成本。

BPO的好處 (Benefits of BPO)

• Focus on core business

  專注于核心業務

• Reduced overhead

  減少開銷

• Outside expertise

  外部專業知識

• Efficient and cost reducing

  高效且降低成本

• Increase company flexibility

  增加公司靈活性

• Increase in revenue etc.

  收入增加等

BPO和呼叫中心之間的區別 (Difference between BPO and Call Center)

BPO is a service provider organization or company which is responsible for performing a course of action or task of another business organization or company. It is used to reduce the expenses by saving the cost or gaining in productivity and efficiency.

BPO是服務提供商組織或公司，負責執行另一個業務組織或公司的行動或任務。 通過節省成本或提高生產率和效率來減少支出。

On the other hand, Call center is a component and one segment of the client's business. It comprises managing and handling telephone calls. It is used to resolve customer's grievances and requests over telephone calls.

另一方面，呼叫中心是客戶業務的組成部分和一部分。 它包括管理和處理電話。 它用于解決客戶的不滿和通過電話提出的要求。

翻譯自: https://www.includehelp.com/dictionary/bpo-full-form.aspx

bpo是什么意思