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Maybe you have a cracked iPhone screen or your MacBook Pro isn’t charging properly. Whatever your issue, there’s an app for that! If you need tech support or repairs for your Apple device, it’s easy to set up a service appointment right from your iPhone.

也許您的iPhone屏幕破裂了，或者MacBook Pro無法正確充電。 無論您遇到什么問題，都可以使用一個應用程序！ 如果您需要Apple設備的技術支持或維修，則可以通過iPhone輕松設置服務約會。

Sure, you could just grab your busted device and head down to the Apple store. But you’re going to get there, give them your name, and then wait around until an appointment becomes available. Depending on how busy they are, that can take a while—sometimes hours. It’s much more convenient to make an appointment ahead of time. And you can do it right from your iPhone or iPad, or in any web browser.

當然，您可以拿起破爛的設備然后前往Apple商店。 但是您將到達那里，給他們命名，然后等到約會可用為止。 根據他們的忙碌程度，可能要花一些時間(有時是幾個小時)。 提前預約要方便得多。 您可以直接在iPhone或iPad或任何網絡瀏覽器中進行操作。

如何通過iPhone或iPad進行Genius Bar約會 (How to Make a Genius Bar Appointment from Your iPhone or iPad)

Assuming your iPhone or iPad still functional (or you’ve got a spare), you can make an Apple Store appointment right from your device.

假設您的iPhone或iPad仍然可以使用(或有備用)，您可以直接在設備上預約Apple Store。

If you don’t have it already, download the Apple Support app from the App Store.

如果尚未安裝，請從App Store下載Apple支持應用程序。

Launch the app, and tap the “Get Started” button on the Welcome screen.

啟動該應用程序，然后在“歡迎”屏幕上點擊“入門”按鈕。

On the Get Support page, you’ll see a list of all your Apple devices and services.

在“獲取支持”頁面上，您將看到所有Apple設備和服務的列表。

Note: You can only make an in-person appointment for hardware support. For help setting up products and services, select the option to call or chat with Apple Support, or walk in to your local Apple Store.

注意：您只能親自預約硬件支持。 要獲得設置產品和服務的幫助，請選擇與Apple支持進行呼叫或聊天的選項，或進入您當地的Apple Store。

Scroll through the list, and select the device you’d like to get help with. Or type your issue into the search bar.

滾動瀏覽列表，然后選擇您想要獲得幫助的設備。 或在搜索欄中輸入您的問題。

Follow the prompts to select your issue.

按照提示選擇問題。

Your recommended support option will be shown at the top of the screen. Under the Bring In For Repair banner, tap the “Find Locations Now” button.

您推薦的支持選項將顯示在屏幕頂部。 在“帶來維修”標語下，點擊“立即查找位置”按鈕。

In some cases, Apple directs you to call, email, or chat with support first, so you might have to do some digging to find the option to set up a Genius Bar appointment.

在某些情況下，Apple會指導您首先致電，發送電子郵件或與支持人員聊天，因此您可能必須進行一些挖掘才能找到設置Genius Bar約會的選項。

If you don’t see the Bring In For Repair menu, it may be hidden. Tap the “See All” link. On the All Support Options screen, tap the “Bring In For Repair” option.

如果看不到“帶來維修”菜單，則該菜單可能處于隱藏狀態。 點擊“查看全部”鏈接。 在“所有支持選項”屏幕上，點擊“帶來維修”選項。

On the following screen, you’ll see a list of nearby Apple Stores where you can make a Genius Bar appointment. The locations closest to you are listed first.

在以下屏幕上，您會看到附近的Apple Store商店列表，您可以在其中預約Genius Bar。 最靠近您的位置將首先列出。

You can also tap the “Map” button at the top of the screen to see nearby Apple Store locations on a map.

您也可以點擊屏幕頂部的“地圖”按鈕，以在地圖上查看附近的Apple Store位置。

Select the location where you’d like to make an appointment, and then choose a date and time that work for you.

選擇您要約會的位置，然后選擇適合您的日期和時間。

On the Summary page, check the details of your appointment. When you’re satisfied, tap the “Reserve” button at the bottom of the screen.

在“摘要”頁面上，檢查約會的詳細信息。 如果滿意，請點擊屏幕底部的“保留”按鈕。

Before you head to your appointment, be sure to read Apple’s instructions for preparing your device for service. Most importantly, you’ll want to back up your device to avoid losing data.

你前往你的預約之前，請務必仔細閱讀蘋果的指示準備您的設備進行維修。 最重要的是，您需要備份設備以避免丟失數據。

如何通過Web瀏覽器進行Genius Bar約會 (How to Make a Genius Bar Appointment from Your Web Browser)

If your iPhone or iPad is broken (or you don’t have one) and you can’t use the Apple Support app, don’t worry! You can also set up an appointment online using your Mac or any other device with an Internet connection.

如果您的iPhone或iPad壞了(或您沒有)，則無法使用Apple支持應用程序，請不要擔心！ 您也可以使用Mac或任何其他具有Internet連接的設備在線設置約會。

Open your browser and go to the Apple Support website.?Type your support issue into the search bar, or click the device or service you need help with.

打開瀏覽器，然后訪問Apple支持網站。 在搜索欄中輸入支持問題，或單擊需要幫助的設備或服務。

Click the “Start A Repair Request Today” link.

單擊“立即開始維修請求”鏈接。

Click the “Bring In For Repair” button, and then follow the prompts to set up an appointment.

單擊“帶來維修”按鈕，然后按照提示設置約會。

如何發送設備 (How to Send In Your Device)

If you’d rather avoid going to an Apple Store (or you just don’t have one nearby), you can also send in your device for repairs. With this option, Apple will help you arrange shipping to a nearby Apple Repairs Center. Although this option saves you a trip to the Apple Store, keep in mind, repairs may take up to five business days. Just remember to back up and wipe your device before shipping it to Apple.

如果您不想去Apple Store(或者附近沒有商店)，也可以發送設備進行維修。 使用此選項，Apple將幫助您安排運送到附近的Apple維修中心。 盡管使用此選項可以節省前往Apple Store的路程，但請記住，維修可能需要多達五個工作日。 只記得在將設備運送到Apple之前備份并擦拭設備。

Image credit: ymgerman/Shutterstock

圖片來源： ymgerman / Shutterstock

翻譯自: https://www.howtogeek.com/356936/how-to-make-an-apple-store-or-genius-bar-appointment/

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